Welcome to coaching as my client. I look forward to working together with you. There are a few guidelines that clients need to maintain in order for our relationship to work. If you have any questions, please call or email me. Thank you.

FEE  Clients pay me on time at the first of the month unless prior arrangements have been made. Payment may be made by cash, check, or VISA/MasterCard. __________ /month for ____________ sessions; as mutually agreed upon, for a minimum of 3 months. If more sessions are needed during the month, those will be billed at the end of the month.

PROCEDURE  My clients call on time. For your coaching call, call 864-294-9696. For all other calls, call 864-294-9494. Come to the call with updates, progress and current challenges. Let me know what you want to work on, and be ready to be coached.

(In-person sessions are available if pre-arranged.)

CALLS  Our agreement includes a set amount of calls. If you or I are on vacation, we spend more time before you/I leave and after you/I return.

CHANGES  My clients give me 24 hours notice if they have to cancel or reschedule a call. If you have an emergency, we will work around it. Otherwise, a missed call is not made up. A 3 month time commitment is required in order to schedule my services. However, 9 to 18 months is recommended in order to facilitate permanent changes. For clients who are seeking a relationship or have found a relationship they want to pursue, I highly recommend weekly coaching sessions up until the time of a lasting commitment. The goal here is to keep you on your path until you find the perfect relationship for you, avoiding some of the kinds of choices that have caused you difficulties in the past. Please try to provide at least a 2 week notice if you decide to end the coaching relationship. I will provide the same notice in reverse if necessary.

EXTRA TIME  You may email or call me between sessions if you need “spot coaching,” have a problem, or can't wait to share a win with me. I enjoy delivering this extra level of service. I do not bill for additional time of this type, but I ask that you please keep the extra calls to 5/10 minutes. When you leave a message, let me know if you want a call back or if you are just sharing.

PROBLEMS  I want you to be satisfied with our relationship. If I ever say or do something that upsets you or doesn't feel right, please bring it to my attention. I promise to do whatever is necessary to have you be satisfied.

A MUST  It is necessary for the client to implement the coaching that is given to feel that coaching is a success. You have hired a coach to do things differently than you ever have before. If you choose to not use the coaching and keep doing what you have always done, you will get the results you have always gotten.